Artisan Baking Excellence

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Privacy Policy

Last updated: January 2026

Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us. This may include your name, email address, phone number, address, and payment information.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our baking services, process transactions, send you technical notices and support messages, and communicate with you about products, services, and events.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy. We may share your information with service providers who assist us in operating our business.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].

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Terms of Service

Last updated: January 2026

Acceptance of Terms

By accessing and using KeenBake services, you accept and agree to be bound by the terms and provision of this agreement.

Services

KeenBake provides artisan baking services including fresh breads, custom cakes, pastries, and catering services. All orders are subject to availability and confirmation.

Orders and Payment

Orders must be placed in advance for custom items. Payment is required at time of order confirmation. We accept cash, credit cards, and approved payment methods.

Cancellation Policy

Custom orders may be cancelled up to 48 hours before scheduled pickup/delivery. Standard items may be cancelled up to 24 hours in advance.

Quality Guarantee

We guarantee the quality of our products. If you are not satisfied, please contact us within 24 hours of pickup/delivery for resolution.

Contact Information

For questions about these Terms of Service, contact us at [email protected].

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Disclaimer

Last updated: January 2026

General Information

The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, KeenBake excludes all representations, warranties, obligations, and liabilities.

Allergen Information

Our products may contain or come into contact with common allergens including wheat, eggs, milk, nuts, and soy. Please inform us of any allergies when placing orders.

Product Variations

As our products are handcrafted, slight variations in appearance, size, and decoration may occur. We strive for consistency while maintaining the artisan quality of our baked goods.

Availability

Product availability may vary based on seasonal ingredients and demand. We reserve the right to substitute similar items when necessary.

Limitation of Liability

KeenBake shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services.

Contact Us

For any concerns or questions regarding this disclaimer, please contact us at [email protected].